{"xsrfToken":"3b49203c7ee932adb8b6cfbd815886bd0065bafc_lout","branding":{"id":"4","key":"support","name":"Support-Center","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/845e6c0e-90d5-4464-9491-e088de7f2380/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWY4MWZiMy00NDcxLTQzZDAtOGQ4ZC0yOGFhYjA0MDhiMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg0NWU2YzBlLTkwZDUtNDQ2NC05NDkxLWUwODhkZTdmMjM4MCI6WyJyZWFkIl19LCJleHAiOjE3NDIzODczNzAsIm5iZiI6MTc0MjM4Njc3MH0.E9zfAh8RD3GSMl2lna_81f-sgtbXAF0jwuGv9VJ0WF0&client=6af81fb3-4471-43d0-8d8d-28aab0408b16&mode=fit","logoId":"845e6c0e-90d5-4464-9491-e088de7f2380","isLogoAvailable":true,"helpCenterTitle":"support.tso.ch","sharedPortalName":"Support TSO","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"support.tso.ch","sharedPortalName":"Support TSO","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#6f5d00","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"support","projectId":10215,"serviceDeskId":4,"name":"Support-Center","description":"<p>Gerne unterstützen wir Dich bei Fragen und Schwierigkeiten - via Formular per E-Mail oder auch per Telefon. Wir sind bemüht, Deine Anfrage speditiv zu bearbeiten, Dir Hilfestellungen zu bieten und Lösungsansätze zu vermitteln.</p>\n<p>Bitte achte darauf, Deine Anfragen möglichst detailliert zu schildern. Somit vermeidest Du unnötige Wartezeiten und mögliche Rückfragen.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"35","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Meldung von erkannten Fehlern, bei integrierten Tools.</p>","icon":11011,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11011","groups":[8],"key":""},{"id":"26","name":"Helpdesk","descriptionHtml":"","callToAction":"Helpdesk","introHtml":"<p>Anfragen für Unterstützung, bei der korrekten Anwendung bereits integrierter Tools.</p>","icon":11001,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11001","groups":[8],"key":""},{"id":"34","name":"Neues Feature","descriptionHtml":"","callToAction":"Neues Feature","introHtml":"<p>Eingabe von Wünschen für neue Tools, oder Anpassungen an bereits integrierten Tools.</p>","icon":11046,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11046","groups":[8],"key":""},{"id":"37","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":10439,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10439","groups":[],"key":""},{"id":"31","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10405,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10405","groups":[],"key":""},{"id":"30","name":"Eine Bug mitteilen","descriptionHtml":"","callToAction":"Eine Bug mitteilen","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10439,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10439","groups":[],"key":""},{"id":"27","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10433,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[],"key":""},{"id":"28","name":"Fragen zur Produkterprobung","descriptionHtml":"","callToAction":"Fragen zur Produkterprobung","introHtml":"<p>Erproben Sie unser Produkt und suchen Sie nach weiteren Informationen? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":10427,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[],"key":""},{"id":"36","name":"Neues Feature","descriptionHtml":"","callToAction":"Neues Feature","introHtml":"","icon":10400,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10400","groups":[],"key":""},{"id":"29","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Sie finden nicht, was Sie suchen? Wählen Sie diese Option aus und wir helfen Ihnen weiter.</p>","icon":10426,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10426","groups":[],"key":""},{"id":"32","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10407,"iconUrl":"https://tourismus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"Allgemein"}],"orderMapping":{"10":[37,36],"8":[26,35,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2813f30d-ef13-3f77-af8e-01cdd3835cc2","appLinkName":"Confluence (tourismus.atlassian.net)","appLinkUrl":"https://tourismus.atlassian.net/wiki","spaceKey":"SUPPORT","spaceName":"TSO Support","spaceUrl":"https://tourismus.atlassian.net/wiki/spaces/SUPPORT","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":4,"kbLinkDomainURLs":["https://tourismus.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"System nicht verfügbar?","userLanguageMessageWiki":"<p><a href=\"http://status.tso.ch\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Bitte überprüfe zuerst unsere Status-Meldungen</a></p>\n<p><a href=\"https://tourismus.atlassian.net/wiki/spaces/SUPPORT/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">TSO Support Wiki</a></p>","defaultLanguageHeader":"System nicht verfügbar?","defaultLanguageMessage":"[Bitte überprüfe zuerst unsere Status-Meldungen|http://status.tso.ch]\n\n[TSO Support Wiki|https://tourismus.atlassian.net/wiki/spaces/SUPPORT/overview]","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWY4MWZiMy00NDcxLTQzZDAtOGQ4ZC0yOGFhYjA0MDhiMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjE1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDIzODc5NzAsIm5iZiI6MTc0MjM4Njc3MH0.X19ZuoyTe7wqDCWFHlwqIaUD_yJSRI7dQDVr1LLjYgo","targetCollection":"upload-project-10215","endpointUrl":"https://api.media.atlassian.com","clientId":"6af81fb3-4471-43d0-8d8d-28aab0408b16","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"4aefbf2b-df84-4868-be19-b8597f1dec93","name":"PIM","description":"pim.tso.ch","categoryUrl":"https://tourismus.atlassian.net/servicedesk/customer/portal/4/topic/4aefbf2b-df84-4868-be19-b8597f1dec93","lastUpdated":"1557741514542","createdAt":"1557741130496"},{"id":"a94cb198-31d5-4d90-af26-1d8f69449ee2","name":"DAM","description":"dam.tso.ch","categoryUrl":"https://tourismus.atlassian.net/servicedesk/customer/portal/4/topic/a94cb198-31d5-4d90-af26-1d8f69449ee2","lastUpdated":"1557741518743","createdAt":"1557741194785"},{"id":"b83475f6-21d5-4a20-a7c2-468870814edb","name":"Odoo","categoryUrl":"https://tourismus.atlassian.net/servicedesk/customer/portal/4/topic/b83475f6-21d5-4a20-a7c2-468870814edb","createdAt":"1707458511050"},{"id":"f3097dc2-541f-46d1-beea-a61380824fcd","name":"Hosting","categoryUrl":"https://tourismus.atlassian.net/servicedesk/customer/portal/4/topic/f3097dc2-541f-46d1-beea-a61380824fcd","createdAt":"1707720381789"}]}},"sharedPortal":{"name":"Support TSO","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tourismus.atlassian.net/wiki","kbLinkDomainURLs":["https://tourismus.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tourismus","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3b49203c7ee932adb8b6cfbd815886bd0065bafc_lout","baseUrl":"https://tourismus.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tourismus.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"60485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6af81fb3-4471-43d0-8d8d-28aab0408b16","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a1c3a6899ca14a0b9b7f0fa630833d78","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}